Personalize Every Customer Interaction with AI-Powered Marketing
Deploy AI marketing agents to personalize every interaction across the customer journey, delivering the right message to the right customer at the perfect time.
Deploy AI marketing agents to personalize every interaction across the customer journey, delivering the right message to the right customer at the perfect time.
Monocle’s AI agents personalize flows 1:1. Smarter decisions on timing and creative mean higher engagement, stronger conversion and more revenue from the same flows.
Monocle decides send time and frequency for each subscriber, so campaigns perform better without burning out your list.
Monocle’s AI agents optimize onsite capture by analyzing each visitor’s behavior, selecting the right trigger, message and incentive in real time—driving higher conversion while protecting profitability.
Monocle Scores rate every subscriber 1–10 in real time. They fuel our AI agents and sync into your CRM so you can segment smarter and retarget the people most likely to convert.
Pick the audience you want Monocle to monitor—like subscribers for campaigns and flows, or first-time visitors for pop-ups. Every user is scored and analyzed, giving agents the signals they need to personalize decisions 1:1.
Share the emails, texts, and pop-ups you want Monocle to consider. Agents use your brand’s creative to deliver the right message, at the right time, to the right person.
Pick where to start—whether it’s a flow, campaign, or pop-up. Define your goals and boundaries, and the agents will handle the 1:1 decisions that personalize each customer’s experience and lift performance.
Monocle's agents integrate with your existing marketing tools to deliver 1:1 decisioning across every touchpoint—without changing platforms or duplicating effort.
An AI marketing agent is software that can reason over customer data and take action at the individual level. Agents process millions of behavioral and contextual signals in real time, then use those signals to make core marketing decisions for each customer: when to reach out, which creative to use, how often to engage, and through which channels. This represents a shift from group-based marketing to true 1:1 personalization, where every journey is dynamically shaped by data. Marketers set the goals and provide the creative; agents handle execution at scale—unlocking stronger relevance, higher retention and greater profitability.
Experimentation is built directly into Monocle. You can set up holdout groups and run controlled experiments alongside your existing flows or campaigns, making it easy to prove incremental lift and validate performance before scaling.
You’re always in control. You decide the offers, creative assets, and guardrails, and agents work within those boundaries. By default, agents don’t write new messages—they select from the assets you provide and optimize who sees them, when, and how often. If you choose, you can opt in to let agents customize certain elements—like a subject line or a content block—but that’s always your call.
No. Monocle integrates seamlessly with most major email and SMS platforms. We power the targeting and decisioning layer, the emails and SMS are sent through the platform you choose so you don’t need to change your existing tools.
Most AI features today still run on the same segment- and rule-based logic. For years, “personalization” has really meant choosing the best version for a segment of customers. With Monocle, AI agents look at each customer individually and build a customized journey—when to enroll them in a flow or campaign, how often to reach out, which channels to use and what creative to send. You set the goals and provide the assets; the agents make those decisions per person across email, SMS, and onsite. It’s a fundamental shift from optimizing messages for groups to creating truly individualized journeys for every customer.