AI Native Marketing Automation for D2C

The new way to market is 1:1

Power your retention stack with AI Journeys — automated email, SMS, and on-site interactions tailored to each customer that drive incremental revenue and LTV growth.

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It’s time to move beyond rules and segments that optimize for the group...

Flowchart showing a marketing email sequence starting with a trigger, followed by Email 1 on Day 0, then after 2 days Email 2, leading to a pre-purchase group of 2.1 million users categorized as at-risk and lapsed users.

Flowchart showing an email marketing sequence with a trigger, Email 1 on day 0, wait 2 days, then Email 2 on day 2 leading to 2.1 million pre-purchase users.

Flowchart with photos of three people linking to three product cards labeled 'WAYS TO STYLE THE CLOUD DAILY SET,' 'YOUR PRACTICE ESSENTIALS,' and 'THE GRIP MAT' with the text 'Leverage AI for real-time decisions that optimize for the individual.'

Brands using Monocle’s AI agents typically see...

+30-50%

CVR from 
Monocle optimized flows

+20-30%

ARPU across all
use cases

13X

ROI

Get started

Case Studies

+35%

CVR

"We've seen enormous success with our personalization strategy since partnering with Monocle. The conversion rate and revenue increase has been nothing short of incredible."

Felix Leshno

Co-Founder and CXO

+20%

ARPU

"Monocle helped us optimize every metric of the conversion line. Moncole's AI puts a data-driven strategy in place."

Alex Schinasi

Co-Founder and CMO

10X

Profitability

"Without personalization, you're just giving away margin. We needed a way to scale personalization without hurting the customer experience."

Jonathan Tsao

Director of Global Commercial Strategy

+40%

CVR

"Monocle's ability to determine customer purchase intent and personalize experiences has been a complete game changer."

Kelly Spencer

Communications Marketing Manager

9X

CVR

"There's no way we could personalize each customer touchpoint manually. This technology has completely changed how we think about reactivation."

Jennifer Fenton

Senior Director of Marketing

+20%

ARPU

"Cart abandonment was already one of our best-performing automations, but with Monocle, we were able to take it even further, turning it into a personalized, always-on program that scales."

Eden Stilman

CRM Manager

+51%

CVR

"Knowing that Monocle’s AI models will keep learning is huge. Instead of constantly monitoring customer behavior manually, I can let AI do its thing."

Sarah Gorham Johnson

Retention Marketing Manager

+23%

GP

"Monocle has elevated our personalization strategy to a whole new level. It enables us to be precise with our offers and avoid sacrificing profitability in the process."

Andrew Gluck

CMO

+30%

ARPU

"Before Monocle, our micro-level personalization strategy was all guesses. Establishing different segments for tailored experiences was a major undertaking."

Ovadia Labaton

Co-Founder

+20%

ARPU

"Monocle has been an absolute game changer in helping us personalize our customer targeting without increasing complexity or manual execution on our end."

Lyndsey Adamo

Associate Director of Retention

Reasoning That Drives Performance

Monocle personalizes the strategy for each of your subscribers. Our AI agents make real-time decisions for each customer based on behavior, intent and predicted outcomes.

When to reach out

Engage each subscriber when it matters.

Monocle leverages real-time behavioral signals, going beyond RFM or static scores, to time each email or journey perfectly - increasing conversions while keeping audiences engaged.

How often to reach out

Not everyone needs the same number of touches.

Some subscribers need one message. Others need five. Monocle decides how many touches to send based on each person’s intent and likelihood to engage.

What to send

Send the message each subscriber is most likely to respond to.

Monocle selects from your existing email/SMS templates - matching messaging and product content to each subscriber’s interests, affinities, and past behavior.

What offer to use (if any)

Only offer discounts where they’re needed.

Monocle identifies when a product-led message will convert - and when an incentive is justified - and selects the minimum effective offer to both convert and protect margin.

Optimize revenue with truly personalized marketing

Get started

What You Can Do With Monocle

Capture revenue being left on the table across your retention program.

01 - FLOWS

02 - CAMPAIGNS

03 - ON-SITE CAPTURE

04 - AUDIENCE INSIGHTS

Monocle creates individualized journeys that adapt timing, channel, message, and cadence for each subscriber. Capture revenue you’re currently losing to static flows and broad segments.

Monocle identifies who to target (and who to suppress), finds high-intent audiences you’re overlooking, and optimizes send timing for each subscriber. Avoid list burnout. Drive more revenue from every campaign send.

Monocle predicts visitor intent so not every visitor gets the same offer - maximizing sign-ups while protecting margin. Grow your list without discounting away profitability.

Apply Monocle’s intent intelligence in your CRM to focus campaigns on customers who are ready to engage — and surface hidden high-value segments that traditional segmentation overlooks.

Winback

Post-Purchase

Welcome

Cross-Sell

Abandonment

Churn Prevention

Product launches

Holiday pushes

Flash Sales

One-Off Campaigns

Welcome Capture

Exit intent

Up-Sell

Cross-Sell

Abandoned Cart

Intent Scores

Retargeting

Segmentation

How It Works

01

Connect & Train

We integrate with your existing stack and train AI agents on your brand’s real customer signals and behavior.

Diagram showing an owl icon connected to three labels: Cross-Sell, Winback, and Capture, each with a purple sparkle icon.

02

Launch Priority Use Cases

We select 2–3 high-impact areas to start (e.g., winback, post-purchase, cross-sell, capture, segmentation) and activate AI agents there.

Diagram with a white star icon inside a purple circle connected by wavy white lines to a white label reading '30 Days' on the left.

03

Prove Incremental Lift & Scale

We run a 30-day proof of impact, validate measurable lift in revenue/retention, then expand intelligently across your lifecycle.

No engineering
support need

100%
implementation
support

SOC 2
Compliant

Connect
in minutes

5X ROI
guaranteed

Grow faster with AI that adapts to every customer

Get started

The new way to market is 1:1

Case Studies

+35%

CVR

+20%

ARPU

10X

Profitability

+40%

CVR

9X

CVR

+20%

ARPU

+51%

CVR

+23%

GP

+30%

ARPU

+20%

ARPU

Reasoning That Drives Performance

Engage each subscriber when it matters.

Not everyone needs the same number of touches.

Send the message each subscriber is most likely to respond to.

Only offer discounts where they’re needed.

Optimize revenue with truly personalized marketing

What You Can Do With Monocle

How It Works

Connect & Train

Launch Priority Use Cases

Prove Incremental Lift & Scale

Grow faster with AI that adapts to every customer

FAQ

What is an AI marketing agent?

How can I test Monocle against my current workflows?

How much control do I have over what agents send?

Does Monocle replace my current email or SMS platform?

How is Monocle different from the AI features I already have in my platform?