Scale Marketing Decisioning Across Millions of Customer Interactions
Are you haunted by any
of these questions...
Are you haunted by any
of these questions...
Can I personalize CRM interactions without spending time on A/B testing and segmentation?
AI agents automate personalization and deliver the right message.
How can I find the right time to engage dormant email subscribers?
Always-on AI agents identify the perfect time to re-engage.
How can I ensure a consistent customer experience across email, SMS, and site?
A single orchestration layer ensures consistent interactions across every channel.
How can I measure the incremental impact of personalization initiatives?
Persistent holdouts measure incremental revenue from every personalized interaction.
Am I sending offers to the right customers? Would some of them purchase even without an incentive?
Use AI to inform consumer-level incentive decisions.
Are you haunted by any
of these questions...
Can I reduce my discount spend without losing customers? Am I sacrificing too much of my margin?
Give only offers that drive incremental value
Am I sending offers to the right customers? Would some of them purchase even without an incentive?
Use AI to inform consumer-level incentive decisions
Are customers confused by receiving different offers in different campaigns?
Align offers across customer journey touchpoints
What’s the incremental impact on my business from offering incentives?
Track incremental effect of incentives with comprehensive analytics
Is there an easy way to update incentives across email, SMS and site offers?
With monocle you can do it!
Scale Customer Decisioning with AI Agents
Monocle’s AI agents use behavioral, intent, and contextual data to decide the best message, channel, and timing for each user, maximizing revenue and retention at scale.
PLATFORM
Define Your Brand’s Interactions
You define the set of offers, emails, SMS messages, and other touchpoints Monocle’s AI agents can use to engage your customers.
Predict Incrementality for Personalized Interactions
Monocle continuously evaluates each personalized interaction, learning which messages, channels, and timing drive true incremental revenue for every customer.
Determine the Optimal Interaction Based on Your Goal
Set a high-level objective, and let Monocle’s AI agents handle the execution. Using behavioral, transactional, and contextual data, Monocle selects the best message, channel, and timing to achieve it.
Seamless Integration to Delivery Channels
Monocle connects to your existing email, SMS, and onsite tools, enabling AI agents to trigger personalized interactions across every channel without disrupting your workflow.
Comprehensive Analytics and Management
Monocle gives you real-time visibility and control to adjust strategy and track the performance of every AI-driven decision and customer interaction.
The secret sauce
State of the Art AI Models
Monocle uses advanced AI models, combining intent models, multi-armed bandits, and LLMs, to determine the next best interaction for every customer.
Incentive ROI Analysis
By understanding the incremental impact of every incentive for every customer we are able to build a cost curve analysis which shows you the ROI for every point on the offer graph.
Dynamic AI Learning
Our AI models constantly learn and adapt to ever-changing demand patterns and trends, keeping your finger on the pulse of consumer behavior.